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FAQS

Orders & Shipping

When will my order arrive?

We aim to process and ship orders within 2–5 business days. Delivery times depend on your location and local postal services. You’ll receive a tracking link when your order ships.

Do you ship internationally?

We aim to process and ship orders within 2–5 business days. Delivery times depend on your location and local postal services. You’ll receive a tracking link when your order ships.

Where is my order coming from?

Our products are printed and shipped by trusted global partners to ensure faster delivery and lower environmental impact. Orders are routed to the closest fulfilment centre available.

Can I track my order?

Yes. Once your order is fulfilled, you’ll receive an email with a tracking link.

Products & Sizing

How do I know which size to order?

Each product page includes a size guide to help you find the best fit. If you’re between sizes, we recommend sizing up for comfort.

Are your products true to size?

Generally, yes — but fit may vary slightly depending on the garment style (e.g., classic fit vs. slim fit). Always check the sizing guide for each item.

What are your products made of?

We offer high-quality, comfortable products with eco-conscious options available. Many items are made from organic cotton or responsibly sourced materials.

Is your clothing ethically produced?

Yes. We partner with fulfilment providers who prioritise ethical production and environmental responsibility.

Refunds & Replacements

Do you accept returns?

We do not accept returns. All MMH products are made to order to reduce waste — so we can’t accept items back for change of mind or size issues.

What if my item is faulty or damaged?

If your item arrives damaged or with a printing error, we’re happy to offer a replacement or refund. Please email us within 14 days of delivery with a photo and brief description of the issue.

Can I exchange a size?

No — we don’t offer size exchanges. Since each item is printed just for you, it’s greener to pass it on or gift it rather than return it. Be sure to check our sizing guides before ordering.

Payments & Security

What payment methods do you accept?

We accept secure payments via credit/debit cards, Apple Pay, Google Pay, and Klarna (Buy Now, Pay Later).

Is checkout secure?

Yes. Our site uses SSL encryption and Stripe’s secure payment gateway to keep your information safe.

About MMH

What is MMH?

MMH Men’s Mental Health run a non-profit signposting platform committed to raising awareness and helping men find the support they need — in a way that works for them.

Where do profits go?

Profits from every purchase help sustain our platform, raise awareness, and support outreach. We’re here to amplify the message, not to profit from it.

Do you provide mental health support?

No, we don’t offer direct support. But we connect men to trusted groups, charities, and online services through our main platform:
👉 mens-mental-health.co.uk

How can I support your mission?

By wearing the message, sharing our platform, and encouraging conversations around men’s mental health. Every voice helps break the silence.

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