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Shipping Policy

Last updated: 1st April 2025

Print-on-Demand Fulfilment

All products are made to order and fulfilled by Gelato, our third-party print and logistics partner. Orders are produced at the Gelato print facility closest to your delivery location to help reduce costs and carbon impact.

Order Processing

  • Orders are processed after full payment has cleared via Stripe.
  • Until payment is confirmed, orders remain on hold and are not sent to production.
  • Once confirmed, printing begins within 2–5 business days.

Tracking Your Order

You’ll receive an email with tracking details once your item has been dispatched.
Please allow up to 48 hours after shipping for tracking to update.

Estimated Shipping Times

Delivery times vary depending on your location:

  • UK: 3–7 business days
  • EU: 5–10 business days
  • USA & International: 7–15 business days

These are estimates and may vary depending on location, holidays, and customs delays.

Sustainable Shipping

Using Gelato’s localised fulfilment model reduces the distance your order travels, helping to lower carbon emissions and support a more sustainable delivery process.

Delays and Delivery Issues

Delays may occur due to:

  • Public holidays or weekends
  • Customs clearance (for international orders)
  • Supply chain issues or global events

If your item hasn’t arrived within 21 days, please contact us at [email protected].